You are viewing the site in preview mode

Skip to main content

Advertisement

Table 3 EQS-H questionnaire and distribution of the replie

From: Patient satisfaction in an acute medicine department in Morocco

  Poor moderate good Very good excellent
I received clear information about:      
My symptoms 23 (10.7%) 83 (38.8%) 73 (34.1%) 19 (8.9%) 16 (7.5%)
The purpose of the tests 20 (9.3%) 73 (34.1%) 79 (36.9%) 24 (11.2%) 18 (8.4%)
The results of the tests 33 (15.4%) 72 (33.6%) 69 (32.2%) 23 (10.7%) 17 (7.9%)
Purpose of the treatments 22 (10.3%) 81 (37.9%) 72 (33.6%) 25 (11.7%) 14 (6.5%)
The Possible side-effects of these treatments 69 (32.2%) 81 (37.9%) 44 (20.6%) 13 (6.1%) 7 (3.3%)
Warning signs to look for 46 (21.5%) 88 (41.1%) 63 (29.4%) 13 (6.1%) 4 (1.9%)
When to resume activities after discharge 75 (35%) 81 (37.9%) 45 (21%) 7 (3.3%) 6 (2.8%)
Medical follow-up 28 (13.1%) 56 (26.2%) 87 (40.7%) 19 (8.9%) 24 (11.2%)
The hospital staff and the ward:      
I could identify the doctor in charge of me 2 (0.9%) 29 (13.6%) 83 (38.8%) 36 (16.8%) 64 (29.9%)
There was enough privacy during medical care 13 (6.1%) 62 (29%) 68 (31.8%) 34 (15.9%) 37 (17.3%)
I received enough help in my daily routine 37 (17.3%) 80 (37.4%) 61 (28.5%) 18 (8.4%) 18 (8.4%)
Assistance for pain relief 22 (10.3%) 83 (38.8%) 66 (30.8%) 25 (11.7%) 18 (8.4%)
The promptness of nurses in coming when called 42 (19.6%) 72 (33.8%) 61 (28.6%) 19 (8.9%) 19 (8.9%)
The organization of the ward 14 (6.5%) 73 (34.1%) 86 (40.2%) 15 (7%) 26 (12.1%)
The atmosphere of the ward 16 (7.5%) 54 (25.2%) 103(48.1) 20 (9.3%) 21 (9.8%)
The readiness of nurses to spend time with me 60 (28%) 70 (32.7%) 54 (25.2%) 14 (6.5%) 16 (7.5%)
  1. EQS-H: Echelle de Qualité des Soins en Hospitalisation. N (%): number of patient (Percentage).