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Table 2 Association between the overall perception of low quality of care and health service users' (HSU) characteristics

From: Ambulatory health service users' experience of waiting time and expenditure and factors associated with the perception of low quality of care in Mexico

Variable   n (7,440) Unadjusted OR (95% IC) Adjusted OR (95% IC)
Sex Female 4,734 (63.6%) 1.15 (0.93 - 1.43) 1.02 (0.82 - 1.28)
Age (years) 0-5 201 (2.7%) 0.84 (0.49 - 1.45) 1.07 (0.58 - 1.96)
  6-17 1,544 (20.8%) 1.05 (0.79 - 1.39) 1.61 (1.15 - 2.26)**
  18 -35 1,379 (18.5%) 1.24 (0.93 - 1.66) 1.72 (1.21 - 2.47)**
  36-47 1,309 (17.6%) 1.12 (0.84 - 1.50) 1.44 (1.05-1.98)*
  48-59 1,250 (16.8%) 1.20 (0.90 - 1.60) 1.35 (0.96 - 1.89)
  > = 60 1,757 (23.6%) 1 1
Schooling None 1,196 (16.1%) 0.91 (0.69 - 1.20) 1.31 (0.89 - 1.93)
  Elementary 3,612 (48.6%) 0.94 (0.75 - 1.18) 1.08 (0.82 - 1.42)
  Secondary or higher 2,632 (35.4%) 1 1
Socioeconomic Status 0 2,884 (38.8%) 1.32 (0.95 - 1.83) 1.38 (0.93 - 2.03)
  1 1,561 (20.9%) 1.04 (0.73 - 1.47) 1.07 (0.70 - 1.62)
  2 2,188 (29.4%) 1.32 (0.95 - 1.83) 1.36 (0.94 -1.99)
  3 807 (10.9%) 1 1
Health status at the time of the survey Bad 971 (13.1%) 1.97 (1.47 - 2.66)** 1.84 (1.32 - 2.56)**
  Regular 3,226 (43.4%) 1.64 (1.34 - 2.00)** 1.63 (1.31 - 2.03)**
  Good 3,243 (43.6%) 1 1
Reason for health service use Acute care 4,420 (59.4%) 1.09 (0.75 - 1.58) 1.66 (1.11 - 2.48)*
  Chronic care 2,359 (31.7%) 1.13 (0.76 - 1.69) 1.28 (0.84 - 1.93)
  Preventative services 661 (8.9%) 1 1
No improvement in health status after consultation 1,518 (20.4%) 3.24 (2.62 - 4.00)** 2.93 (2.29 - 3.76)**
Waiting times (minutes) <15 2,157 (29.0%) 1 1
  15 -60 3,242 (43.6%) 2.28 (1.69 - 3.08)** 1.81 (1.35 - 2.45)**
  >60 2,041 (27.4%) 4.94 (3.61 - 6.76)** 3.20 (2.35 - 4.35)**
Consultation length <15 3,320 (44.6%) 1 1
  15-20 1,793 (24.1%) 2.36 (1.87 - 2.97)** 2.03 (1.60 - 2.57)**
  >20 2,327 (31.3%) 1.35 (1.02 - 1.79)* 1.19 (0.89 - 1.59)**
Payment for consultation (Yes) 2,791 (37.5%) 0.50 (0.40 - 0.62)** 1.42 (1.03 - 1.96)*
Prescription filling (No) 5,093 (68.5%) 0.85 (0.67 - 1.06) 1.32 (1,03 - 1.70)*
Institution Private 2,189 (29.4%) 1 1
  Public 2,654 (35.7%) 2.93 (2.15 - 4.00)** 2.38 (1.63 - 3.47)**
  Social Security 2,597 (34.9%) 4.18 (3.17 - 5.52)** 4.36 (2.95 - 6.44)**
  1. *significant at 5%; ** significant at 1%