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Table 2 Institutional aspects and patient satisfaction with health care provider interaction at public health centres, central Ethiopia, January 2009

From: Determinants of satisfaction with health care provider interactions at health centres in central Ethiopia: a cross sectional study

Institutional Variables No. (%) p-value Unstandardized B coefficient 95% CI for B
Sex of provider
Male* 410 (53.4)    
Female 358 (46.6) .786 -.019 (-.158, .120)
Knowing Health care provider
Know very well 35 (4.6) .008 .499 (.129, .870)
Know well 57 (7.4) .001 .488 (.205, .772)
Know little bit 180 (23.4) .083 .171 (-.022, .363)
Don't know at all* 496 (64.6)    
Frequency of visit in 12 months
Once* 563 (73.3)    
Twice 165 (21.5) .045 -.229 (-.454, -.005)
Three times 29 (3.8) .583 .102 (-.262, .466)
≥4 times 11 (1.4) .093 -.518 (-1.123, .086)
Type of visit
New* 683 (89.9)    
Follow up 85 (11.1) .038 .274 (.015, .532)
Involvement of other
Yes 198 (25.8) .855 .014 (-.138, .167)
No* 570 (74.2)    
Told your private issues
Yes* 580 (75.5)    
No 188 (24.5) .000 -.598 (-.761, -.435)
Privacy during consultation
Yes* 592 (77.1)    
No 176 (22.9) .000 -.400 (-.570, -.230)
Room privacy
Yes* 615 (80.1)    
No 153 (19.9) .923 .009 (-.170, .188)
Interviewed in your language
Yes* 739 (96.2)    
No 29 (3.8) .050 -.356 (-.713, .000)
Comfortable seat
Yes* 676 (88.0)    
No 92 (12.0) .869 -.020 (-.256, .216)
Clean waiting area
Yes* 709 (92.3)    
No 59 (7.7) .130 -.233 (-.534, .069)
  1. *References category (categories with highest frequency taken as reference categories)