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Table 3 Focus group topic guide

From: How the stigma of low literacy can impair patient-professional spoken interactions and affect health: insights from a qualitative investigation

Topic Issues raised by individual interviewees
Access to health services Appointment letters; hospital signs
Relationships with healthcare staff Language used
Disclosure to healthcare staff Who to tell; how to tell
Self-management of health conditions Obtaining and using medicines
Stigma and mental wellbeing Other people’s attitudes; disclosure management
Suggestions for the NHS to improve the experiences of people with low literacy Colour coding; oral explanations