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Table 6 Average dimension-scores per hospital with corresponding comprehensibility and reliability percentages

From: Hospital process orientation from an operations management perspective: development of a measurement tool and practical testing in three ophthalmic practices

PO Hospital 1 Hospital 2 Hospital 3 Total Comprehensibility Reliability
Dimensions (N = 9) (N = 9) (N = 8) (N = 26) (N = 25) (N = 25)
PV 1.63 1.84 1.83 1.77 89% 90%
PS 1.73 2.03 1.71 1.82 86% 88%
PJ 1.87 1.94 2.15 1.99 95% 94%
PMM 1.48 1.70 1.73 1.64 91% 91%
PVB 1.76 1.76 2.18 1.90 96% 92%
Total 1.69 1.85 1.92   91% 91%