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Table 2 Frequency of aspects of counselling (adapted from Consumer Quality Index)

From: Effects of a TELephone Counselling Intervention by Pharmacist (TelCIP) on medication adherence, patient beliefs and satisfaction with information for patients starting treatment: study protocol for a cluster randomized controlled trial

Item number  
1 Did a pharmacist or pharmacy-employee ask you about your experiences with the medication?
2 Did a pharmacist or pharmacy-employee ask you if you suffered from any side effects?
3 Did the pharmacist or pharmacy-employee provide enough personal counselling?
4 Did the pharmacist or pharmacy-employee ask you if you manage to take your medication as prescribed?