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Table 2 The quality indicators and relevant scores as subjected to the HPMP from 2002 for general hospitals[25, 32]

From: Development and impact of the Iranian hospital performance measurement program

Quality indicator Maximum score (%)
Waiting time for the first visit of physician in the ED 24 (2.8)
Waiting time for the first nursing services in the ED 24 (2.8)
Patient satisfaction in the ED 24 (2.8)
Pre-operative assessment 50 (5.8)
Pre-operative prophylactic antibiotic therapy 100 (11.5)
Pain management 100 (11.5)
The ratio of caesarean section to natural delivery 140 (16.1)
Safe injections 155 (17.9)
Hospital infections 250 (28.8)
Total score 867 (100)