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Table 2 A summary of the fixed and variable costs associated with running both email counselling services.

From: An economic analysis of email-based telemedicine: A cost minimisation study of two service models

  COTS ($) Purpose-written ($)
Fixed costs   
Annual equivalent cost of capital cost (annual) 0 6995
Service fee (annual) 0 5000
Variable costs   
Supervisory staff (workload 6000+) (annual) 77,841 61,454
Administrative staff (workload 3000+) (per email) 1.62 0
Counselling staff (per email) 19.93 19.93