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Table 3 Distribution of underestimated and overestimated request according to explanatory variables

From: Attributes and circumstances that induce inappropriate health services demand: a study of the health sector in Brazil

Characteristic   Underestimated (n = 2166) Overestimated (n = 8420) P
n (%) n (%)
Gender     
χ2 = 0.22; 1df Female 1400 (64.64) 5397(64.10)  
  Male 766(35.36) 3023(35.90) 0.330
Age group (years)* 0-15 433(19.99) 2986(35.36)  
χ2 = 195.91; 5df 16-24 259(11.96) 923(10.96)  
  25-34 474(21.88) 1548(18.38)  
  35-44 294(13.57) 885(10.51)  
  45-59 344(15.88) 1025(12.17)  
  60 plus 362(16.71) 1053(12.51) <0.001
Time of the call     
χ2 = 79.,03; 3df 00:01-06:00 86(3.97) 477(5.67)  
  06:01-12:00 781(36.06) 2387(38.35)  
  12:01-18:00 727(33.56) 2661(31.60)  
  18:01-00:00 572(26.41) 2895(34.38) <0.001
Initial intention (original plan) Home care 1155(53.32) -  
χ2 = 6,710.32; 2df Visit to a clinic 1011(46.68) 1677(19.92)  
  Hospital visit - 6743(80.08) <0.001
Weekday     
χ2 = 4.81; 6df Monday 378(17.45) 1519(18.04)  
  Tuesday 367(16.94) 1365(16.21)  
  Wednesday 292(13.48) 1191(14.14)  
  Thursday 349(16.11) 1228(14.58)  
  Friday 306(14.13) 1226(15.56)  
  Saturday 255(11.77) 996(11.83)  
  Sunday 219(10.11) 895(10.63) 0.560
  1. *Children and teenagers’ (0-15 years old) health service intended use is conducted by parents or guardians.