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Table 3 Percent distribution of survey respondents by awareness and perceived service charter ‘Usefulness’ per health facility (un-weighted)

From: Strengthening health system governance using health facility service charters: a mixed methods assessment of community experiences and perceptions in a district in Kenya

Awareness and use of facility SCs FA FB FC FD All facilities
Ever Seen Facility SC N = 251 N = 249 N = 249 N = 247 N = 996
 Yes 65.7 72.3 50.2 71.3 64.9
 No 34.3 27.7 49.8 28.7 35.1
Ever read the information on Facility SC? N = 165 N = 180 N = 125 N = 176 N = 646
 Yes 82.4 81.1 84.8 87.5 83.9
 No 17.6 18.9 15.2 12.5 16.1
How useful do you find the SC N = 143 N = 145 N = 105 N = 152 N = 536
 Very Useful 9.0 22.8 7.6 5.9 11.6
 Useful 82.8 65.5 71.4 65.8 71.1
 Less/Not Useful 8.2 11.7 21 28.3 17.4