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Table 2 Satisfaction of health workers on governance and quality of services

From: Does decentralization influence efficiency of health units? A study of opinion and perception of health workers in Odisha

Attributes District Classification Chi2, P value
Priority Non priority Total
No. % No. % No. %
Performance of service providers?
 Least satisfaction 2 4.9 0 0.0 2 1.9 Chi2 = 20.802 p < 0.001
 Less satisfaction 7 17.1 2 3.1 9 8.5
 Average satisfaction 7 17.1 21 32.3 28 26.4
 Often satisfied 11 26.8 34 52.3 45 42.5
 Most satisfaction 14 34.1 8 12.3 22 20.8
 Total 41 100.0 65 100.0 106 100.0
Quality of services for outpatients?
 Least satisfaction 1 2.2 1 1.5 2 1.8 Chi2 = 26.641 p < 0.001
 Less satisfaction 3 6.7 0 0.0 3 2.7
 Average satisfaction 6 13.3 7 10.8 13 11.8
 Often satisfied 11 24.4 46 70.8 57 51.8
 Most satisfaction 24 53.3 11 16.9 35 31.8
 Total 45 100.0 65 100.0 110 100.0
Quality of services for in-patients?
 Least satisfaction 1 3.0 1 1.6 2 2.1 Chi2 = 20.908 p < 0.001
 Less satisfaction 3 9.1 0 0.0 3 3.2
 Average satisfaction 6 18.2 6 9.8 12 12.8
 Often satisfied 7 21.2 41 67.2 48 51.1
 Most satisfaction 16 48.5 13 21.3 29 30.9
 Total 33 100.0 61 100.0 94 100.0
Community participation?
 Least satisfaction 1 2.6 1 1.5 2 1.9 Chi2 = 16.046 p = 0.003
 Less satisfaction 6 15.4 1 1.5 7 6.7
 Average satisfaction 10 25.6 29 44.6 39 37.5
 Often satisfied 12 30.8 29 44.6 41 39.4
 Most satisfaction 10 25.6 5 7.7 15 14.4
 Total 39 100.0 65 99.9 104 99.9
Transparency in decision making?
 Least satisfaction 3 7.9 0 0.0 3 2.9 Chi2 = 19.935 p = 0.001
 Less satisfaction 3 7.9 3 4.7 6 5.9
 Average satisfaction 8 21.1 23 35.9 31 30.4
 Often satisfied 9 23.7 31 48.4 40 39.2
 Most satisfaction 15 39.5 7 10.9 22 21.6
 Total 38 100.1 64 99.9 102 100.0
Regularity of holding RKS meetings?
 Least satisfaction 2 5.1 0 0.0 2 1.9 Chi2 = 21.227 p < 0.001
 Less satisfaction 3 7.7 6 9.4 9 8.7
 Average satisfaction 7 17.9 22 34.4 29 28.2
 Often satisfied 11 28.2 31 48.4 42 40.8
 Most satisfaction 16 41.0 5 7.8 21 20.4
 Total 39 100.0 64 100.0 103 100.0