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Table 5 Responsiveness score of the sample using ROP-Scale

From: Development and validation of a structured observation scale to measure responsiveness of physicians in rural Bangladesh

Scale Overall mean score (n = 393) Public sector mean score (n = 195) Private sector mean score (n = 198)
Friendliness 1.49 (0.48) 1.34 (0.43) 1.64 (0.48)
Respecting 2.37 (0.41) 2.22 (0.39) 2.51 (0.38)
Informing and guiding 1.80 (0.45) 1.68 (0.46) 1.91 (0.40)
Gaining trust 3.38 (0.37) 3.45 (0.28) 3.32 (0.43)
Financial sensitivity 1.58 (0.59) 1.65 (0.64) 1.51 (0.53)
ROP-Scale 2.07 (0.31) 1.98 (0.29) 2.16 (0.29)
  1. Note: Standard deviation is shown in the parenthesis