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Table 4 Household survey, Assessment of health service responsiveness using adapted WHO checklist (n, %)

From: Factors influencing the capacity of women to voice their concerns about maternal health services in the Muanda and Bolenge Health Zones, Democratic Republic of the Congo: a multi-method study

Health service responsiveness aspects Yes (n = 517)
Lack of attention/health provider does not respond in reasonable time 31 (6.0%)
Health facility rooms are unclean 11 (2.1%)
Health facility rooms are small 18 (3.5%)
Did not choose the health providers 499 (95.6%)
Have an explanation of her health problem or healthcare provided 373 (72.1%)
Give her opinion in the choice of healthcare 167 (32.3%)