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Table 5 Health service satisfaction and abusive and disrespectful experiences

From: Factors influencing the capacity of women to voice their concerns about maternal health services in the Muanda and Bolenge Health Zones, Democratic Republic of the Congo: a multi-method study

Health services quality satisfaction assessment Total Mistreatment experiences p
   Yes No 0.016
Very satisfied 77 (15.1%) 1 (3.8%) 76 (15.7%)  
Satisfied 232 (45.4%) 11 (42.3%) 221 (45.6%)  
Indifferent/Neutral 50 (9.8%) 7 (26.9%) 43 (8.9%)  
Not satisfied/Unsatisfied 124 (24.3%) 7 (26.9%) 117 (24.1%)  
Very unsatisfied 28 (5.5%) 0 (0.0%) 28 (5.8%)