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Table 1 Characteristics of Survey Respondents

From: Experiences of primary care physicians and staff following lean workflow redesign

  Baseline (N = 970) Follow-up (N = 860)
N % N %
Gender
 Female 770 79% 599 70%
 Male 169 17% 122 14%
Age
 Under 30 145 15% 113 13%
 30–39 313 32% 212 25%
 40–49 255 26% 213 25%
 50–59 181 19% 143 17%
 60 or over 49 5% 43 5%
Ethnicity
 Non-Hispanic 689 71% 400 47%
 Hispanic 205 21% 122 14%
Race*
 Black or African American 22 2% 7 1%
 American Indian or Alaska Native 3 0.3% 5 1%
 Native Hawaiian or Pacific Islander 18 2% 20 3%
 Asian 221 23% 129 16%
 White (European, Middle Eastern) 437 45% 284 34%
 Other 207 21% 40 5%
Education
 Some high school, High school graduate/GED 71 7% 53 6%
 Some college or 2-year degree 394 41% 274 32%
 4-year college degree 99 10% 74 9%
 More than 4-year college degree 392 40% 330 38%
Tenure in Department*
 Less than 1 year 105 11% 78 9%
 1–2 years 99 10% 113 13%
 2–5 years 278 29% 140 16%
 More than 5 years 478 49% 414 48%
Specialty
 Family Medicine 290 30% 328 38%
 Internal Medicine 261 27% 280 33%
 Pediatrics 235 24% 252 29%
Professional Role
 Physician 350 36% 330 38%
 Non-Physician 518 53% 521 61%
Phase of Lean Implementation
 Pilot (phase 1) 133 14% 99 12%
 Beta (phase 2) 328 34% 270 31%
 Gamma (phase 3) 509 52% 491 57%
  1. Note: Cells may not add to 100% due to missing data
  2. *p < 0.05