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Table 2 Baseline characteristics of the study subjects

From: Improving outpatient satisfaction by extending expected waiting time

  Control group (n = 119) Experimental group (n = 114)
Gender
 Male 37 (31.1%) 32 (28.1%)
 Female 82 (68.9%) 82 (71.9%)
Age (M [Q25, Q75]) (years) 18 [18, 19] a 18 [18, 19] a
Hospital visit history
 Yes 81 (68.1%) 68 (59.6%)
 No 38 (31.9%) 46 (40.4%)
Expected waiting time (EWT)
 Before UI was given 120.0 [60.0, 150.0] a 121.0 [90.0, 210.0] a
 After UI was given 180.0 [120.0, 240.0] a
  1. UI Unfavorable information; -, no data
  2. aData normality was tested by the Kolmogorov-Smirnov test and the Shapiro-Wilk test, P < 0.05